Who we are
Kieewi is operated by Changsha Kaiweisida Technology Co., Ltd. You can contact us at [email protected].
Information we collect
The information we collect depends on how you use Kieewi. It may include:
- Account or sign-in information needed to provide access to the service.
- Learning activity, such as course progress, review status, practice history, and saved preferences.
- Audio data you choose to submit for pronunciation or speaking practice.
- Messages or prompts you send to AI-assisted study features.
- Device, log, and diagnostic information used for security, reliability, and troubleshooting.
- Communications you send to us, including support requests and feedback.
How we use information
We use information to operate Kieewi, personalize learning, provide pronunciation and AI assistance, maintain security, fix bugs, respond to users, and improve the product.
AI and audio features
Kieewi includes AI-assisted learning and audio-based practice features. When you use these features, your submitted text, learning context, and audio may be processed to generate feedback, explanations, scores, or study guidance. Do not submit sensitive personal information through practice prompts or audio recordings.
Sharing and service providers
We may share information with service providers that help us host, secure, analyze, or operate Kieewi. These providers are permitted to process information only for the services they provide to us. We do not sell personal information.
Data retention
We retain information for as long as needed to provide Kieewi, meet legal obligations, resolve disputes, maintain security, and support legitimate business purposes. Retention periods may vary based on the type of information and feature involved.
Your choices
You may contact us to request access, correction, deletion, or other assistance with your information. We may need to verify your request before acting on it.
Children
Kieewi is not directed to children under the age required by applicable law to consent to online services. If you believe a child has provided personal information to us without appropriate consent, contact us.
International processing
Kieewi may process information in countries or regions where we or our service providers operate. Data protection laws may differ from those in your location.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and provide notice when required.
Contact
For privacy questions, contact [email protected].